The participant from Slovenia had requested a withdrawal just before she submitted this grievance. Regrettably, she had not acquired her winnings nevertheless. She noted that her account verification approach hadn't been done Although she experienced submitted all the mandatory files. She hadn't created any profitable withdrawals prior to now and was rejected many situations.
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my experience with this company has been difficult at very best , depositing cash is simple but withdrawing absolute nightmare . Doing the verification process is distressing and disheartening at finest , presented all docs essential but nonetheless not authorized then they are saying ur lacking this and that then u talk to their Dwell chat wherever u will get precisely the same 3 individuals who tend not to assistance in the slightest degree but just stellar spins casino duplicate and paste data that isn't even pertinent on your problem , you're going to get much more persona from a bot ! seemingly finance remain to review still not a soul is aware of how long it will just take .
They had not obtained any email messages concerning the challenge. We attempted to collect more info from the player, but they didn't react throughout the given time period. As a result, the criticism was rejected as a result of lack of conversation.
Our team strives to make sure a easy and productive process for all our players, and we apologize for any delays or confusion you encountered.
The participant from Australia were expecting a withdrawal for under two months. Regretably, their payout experienced not been received but. We suggested the player to be patient and hold out at least fourteen times just before publishing a criticism, as delays could occur because of unfinished KYC verification or high withdrawal volumes.
You should Be aware that we cannot take payments straight from players, the processing time within your deposit also will depend on the payment approach.
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I deleted all paperwork uploaded to my SkyCrown account, and deleted SkyCrown from my Personal computer. I've blocked their e mail address. I want no more contact from them.